So, this month, since my cell phone service is ending anyway, I thought I'd play hardball with Qwest like they said to do on Lifehacker in order to get a better deal, hint that I might have to drop something due to the bad economy and all that, but maybe with a good deal on faster DSL I'd spend less on the celly, since I don't use it that much. Well, Qwest's answer was pretty much "Do whatever you gotta do, we don't care". Apparently I have to get fiber internet to get faster DSL, which means dropping my beloved ISP Iphouse , which has always been awesome to me. I call a local number and get someone right away, how do you beat that? Plus, Qwest uses msn.com as an ISP. Imagine the horrors that could entail! I called Iphouse, and they confirmed that my DSL never gets to the top speeds advertised because my condo is located in what is technically known as the "sucky" part of the DSL line, and that they indeed don't have fiber internet yet.